+ Reply to Thread
Results 1 to 5 of 5

Thread: Apple Care support in UAE???

  1. #1
    Member SandyBear is on a distinguished road SandyBear's Avatar
    Join Date
    Apr 2008
    Posts
    74

    Question Apple Care support in UAE???

    Hello.
    I have an iMac and a macBook, both from 2008 with extended support with Apple Care. In the US service and support is provided with any kinds of problems under this plan, including a phone help line (1-800-apl-care).
    I just tried to call the local service center here in Dubai, and after having been connected to 3 persons unwilling/unable to answer my specific question I gave up and am now waiting for AppleCare in US to open at 6 am PST.
    So, my questions to you are;
    1. Is the same or similar level of support available here in UAE under AppleCare, or is it basically just an extended hardware warranty?
    2. Does anyone know how to print out the same photo many times on one page in iPhoto? The option is available in Print, Customize, Settings, Photos per Page, but does now seem to work?
    Thanks and regards,
    Sandy

  2. #2
    Member SandyBear is on a distinguished road SandyBear's Avatar
    Join Date
    Apr 2008
    Posts
    74
    After fiddling around, found one answer to 2.
    Just printed as Contact sheet, then dragged the same photo to the print from the photo view.
    Still curious what level of support Apple Care actually provides in UAE in comparison to the US???

  3. #3
    BDFL Magnus has a reputation beyond repute Magnus has a reputation beyond repute Magnus has a reputation beyond repute Magnus has a reputation beyond repute Magnus has a reputation beyond repute Magnus has a reputation beyond repute Magnus has a reputation beyond repute Magnus has a reputation beyond repute Magnus has a reputation beyond repute Magnus has a reputation beyond repute Magnus has a reputation beyond repute Magnus's Avatar
    Join Date
    Apr 2006
    Location
    On the interwebs
    Posts
    12,414
    Blog Entries
    116
    Quote Originally Posted by SandyBear View Post
    After fiddling around, found one answer to 2.
    Just printed as Contact sheet, then dragged the same photo to the print from the photo view.
    Still curious what level of support Apple Care actually provides in UAE in comparison to the US???
    For future, you're better off separating different issues in different threads, otherwise one runs the risk of not being answered.

    About AppleCare, it doesn't give you any higher level of service, just longer protection under warranty. There is no phone help line for the UAE, which I think is very poor, but that's the way it is.

  4. #4
    Member SandyBear is on a distinguished road SandyBear's Avatar
    Join Date
    Apr 2008
    Posts
    74
    Ok, so an Apple product with Apple Care, in UAE, only exteneds the hardware warranty to 3 years?
    And there is not even the free/included 90 days free support here, available in the US in connection with a purchase?
    That is a bit dissapointing, but on the bright side, as Apple Care is global, you can always call one of these countries:
    Apple - Support - Contacting Apple Support and Customer Service - Phone Contacts
    And, yes, I agree it is better to split the questions up, in the relevant forums...
    Thanks.

  5. #5
    BDFL Magnus has a reputation beyond repute Magnus has a reputation beyond repute Magnus has a reputation beyond repute Magnus has a reputation beyond repute Magnus has a reputation beyond repute Magnus has a reputation beyond repute Magnus has a reputation beyond repute Magnus has a reputation beyond repute Magnus has a reputation beyond repute Magnus has a reputation beyond repute Magnus has a reputation beyond repute Magnus's Avatar
    Join Date
    Apr 2006
    Location
    On the interwebs
    Posts
    12,414
    Blog Entries
    116
    Quote Originally Posted by SandyBear View Post
    Ok, so an Apple product with Apple Care, in UAE, only exteneds the hardware warranty to 3 years?
    Yes.

    Quote Originally Posted by SandyBear View Post
    And there is not even the free/included 90 days free support here, available in the US in connection with a purchase?
    No, that doesn't exist here. To be fair, most shops here, if you buy from them and have problems will do their best to do a bit of support.

+ Reply to Thread

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts