iChat error

[MacNeil]

Hi Guys,

I'm so sorry if there has been a thread about this. Been searching it here and on other threads but can't seem to find what I'm looking for.

Anyways, me and my wife were using iChat in the Philippines and it was flawless.
But now she's in the Philippines and I'm in Oman, we can't do the video and voice chat anymore. It says communication error. We tried turning the firewall off as recommended by Apple but same error appears.

Another thing I found out is that I can't connect to iChat if I'm not connected to vpn.
BTW, I'm on Snow Leopard and using gmail account on iChat.

Do you guys know any workaround regarding this problem?


TIA.

[maccebu]

Kamusta MacNeil. I am not a big fan of iChat as Skype meets our video/audio chat needs. iChat comes with a Connection Doctor that checks your audio/video capabilities and as well as internet connection.

You can find the connection doctor in iChat Video Menu -> Connection Doctor. You then select capabilities. iChat Connection Doctor could then tell you why you can't do audio/video chats.

hope that helps..

[MacNeil]

I'll check it out later mccebu.

Salamat po (Thank you)