Ipod touch 32 GB not charging/not syncing pls help.

[Bingo]

i have a friend of mine who has an ipod touch 32 GB. the ipod touch is not charging in computer. but if u directly charge it from a socket it is working.

pls help guys.

PROBLEM: Not Charging ipod touch connected to PC(it also doesnt detect or sync the ipod touch, but charging IPod touch direct to a socket is working.

more power to our forum.

[fangpyre]

Are you using the same cable?
Try a different USB port.

[Bingo]

ive tried using a different usb port and still it doesnt sync. i used it wd d cable from my iphone and still it doesnt sync.

wat seems to be d problem?

not syncng and not charging in laptop but charging in direct socket.

thanks

[fangpyre]

I am going to assume you are using a PC.
Try reinstalling iTunes.
However, it should charge either way.
And charging from the wall means the iPod itself is ok.

You might want to try it on another computer.

[Bingo]

weve tried it to a different computer and still it doesnt sync or charge. no issues wd the itunes because it can detect and sync my i phone. but the ipod touch it dsnt sync nor charge.

pls help guys.

[Magnus]

Don't think you've mentioned whether you've reset the iPod, I mean reset it with iTunes. That'd be my final suggestion, I think. After that. Get it services, if it's under warranty still they may fix it.

[michl]

So if the iPod charges direct from a socket it's not a hardware problem.
And if iTunes syncs your iPhone it's not a Mac/iTunes software issue either.

It seems what's left is a software issue with your iPod Touch only.
I would just restart (reboot) the iPod Touch first. That may solve it...

(I had some weird stability issues fixed that way once or twice.)

More troubleshooting here...

[Bingo]

thanks for the help. do u have a link on how to reset an ipod? thanks a lot

more power to this forum.

i turned it off already quite some time den i turned it on but still it doesnt work. i think reboot is the last chance. but i dont know how. help pls.

[michl]

Reboot means power off and then restart, like I said.

If it doesn't work then I'm afraid the device needs servicing...

[Bingo]

ive tried rebooting it already but still ot doesnt work. maybe it needs servicing. i pod touch cannot be open ryt? so how is the servicing be done? hmmmn. well, wud u suggest shops who is accrdited servce center? 1 yr international warranty for i pods and phones am i ryt? mybe ill reeturn to the shop and ask for details. =)

thanks a lot friends.

more power to this forum and thanks for the helping hand.