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Thread: Can't download iTunes

  1. #1
    Junior Member liluwap is on a distinguished road
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    Can't download iTunes

    Hi,everyone. Please, help. I can't download iTunes already for 2 days. I deleted it,cause it's stopped showing my iPhone,though it's still showed iPod. I tried to find the reason, but,finally,just followed the steps from apple website. So, I uninstalled the program and now I'm having new problem. It's downloading about 50% and then I'm getting the message - connection with the site was reset. Can anybody advise,please!

  2. #2
    Senior Member fangpyre is on a distinguished road fangpyre's Avatar
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    Try getting a download manager.
    Stay hungry. Stay Foolish.

  3. #3
    Junior Member liluwap is on a distinguished road
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    Quote Originally Posted by fangpyre View Post
    Try getting a download manager.
    How come I downloaded it's easyly before without any download manager?

  4. #4
    Senior Member fangpyre is on a distinguished road fangpyre's Avatar
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    Your connection was better then.
    Stay hungry. Stay Foolish.

  5. #5
    Senior Member michl is on a distinguished road michl's Avatar
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    Yes, your connection is timing out -- too slow. So try another time, when there's less internet traffic.

    I think Apple servers are particularly sensitive to this, as I never have this problem except occasionally with Software Update...
    Cheers,
    -Michl

  6. #6
    Junior Member liluwap is on a distinguished road
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    fangpyre, michl, Thank you very much for your attention. I'v got iTunes. But it's still not showing iPhone. I've reset all settings on iPhone. What should I do?

  7. #7
    Senior Member michl is on a distinguished road michl's Avatar
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    Seriously you might want to double-check the iPhone manual...
    One typical mistake to avoid for instance is mentioned on p.8:
    "Unless your keyboard has a high-powered USB 2.0 port, you must connect iPhone to a USB 2.0 port on your computer."

    Otherwise a useful trick that helps sometimes is to start iTunes only after connecting the iPhone to the computer.
    And, if you are on a pc, you need to make sure that both "Apple Mobile Device" and "iPod service" are up and running.

    Another thing to try is to see whether iPhoto and/or Image Capture detect the iPhone (camera) or not...
    Cheers,
    -Michl

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