DVD Stuck

xylene · 30th June 2008, 12:35

I was trying to install Windows Vista on my MacBook Pro using Parallels. I inserted the DVD and it got stuck inside. It doesnt even make a sound anymore. I mean, it's just stuck inside doing nothing (not spinning etc). Any suggestions on how to remove the disk stuck inside? I tried holding down the mouse button and restarting, hitting the eject button, but nothing works. Its as if my MBP thinks there is no disk inside.

Zaid Al Hilali · 30th June 2008, 14:39

Holding mouse button down during restart always worked for us. It is either a hardware failure or you didn't hold the mouse button long enough.

maccebu · 30th June 2008, 14:53

please try to check in the system profiler found in /Application/Utilities if the dvd device is detected.

xylene · 30th June 2008, 16:29

the dvd drive is detected. but its acting like there is no DVD inside. the drive does not spin or anything, its just like there is no dvd inside. i think i have to open up the drive. are there any instructions on how to do that? i just upgraded my hard drive yesterday myself, so i know how to get into the case. my warranty has already expired cuz my laptops around 2 years old already.

xylene · 9th July 2008, 13:41

finally got the dvd out. had to open up my laptop and remove the entire dvd drive. then i had to pluck out the stuck dvd with a pair of tweezers. everything works fine now. that disk was really stuck good!!!

fangpyre · 9th July 2008, 14:06

Wow!
Never thought Vista could mess up a system that fast.
I mean, I thought you needed to install it before it does that.

I wonder if pushing the DVD in would have helped.

xylene · 9th July 2008, 14:52

hahaha. i really don't think it was due to the vista disk. i mustve inserted it incorrectly or something. mustve gotten jammed somehow. lol.

Zaid Al Hilali · 9th July 2008, 16:14

Quote:

Originally Posted by fangpyre

Wow!
Never thought Vista could mess up a system that fast.
I mean, I thought you needed to install it before it does that.

Hey fangpyre, it seems summer had its effect on you already

fangpyre · 9th July 2008, 18:00

LOL, I guess so.
But I'm pretty sure its the Vista thing.
Xylene has set a new record for fastest Vista damage to a system.

30th June 2008, 12:35	#1 (permalink)
xylene Junior Member Join Date: Jun 2008 Posts: 17	DVD Stuck I was trying to install Windows Vista on my MacBook Pro using Parallels. I inserted the DVD and it got stuck inside. It doesnt even make a sound anymore. I mean, it's just stuck inside doing nothing (not spinning etc). Any suggestions on how to remove the disk stuck inside? I tried holding down the mouse button and restarting, hitting the eject button, but nothing works. Its as if my MBP thinks there is no disk inside.

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30th June 2008, 14:39	#2 (permalink)
Zaid Al Hilali Senior Member Join Date: May 2006 Location: Mirdif-Dubai Posts: 1,360	Holding mouse button down during restart always worked for us. It is either a hardware failure or you didn't hold the mouse button long enough.

30th June 2008, 14:53	#3 (permalink)
maccebu Member Join Date: Feb 2007 Posts: 43	please try to check in the system profiler found in /Application/Utilities if the dvd device is detected.

30th June 2008, 16:29	#4 (permalink)
xylene Junior Member Join Date: Jun 2008 Posts: 17	the dvd drive is detected. but its acting like there is no DVD inside. the drive does not spin or anything, its just like there is no dvd inside. i think i have to open up the drive. are there any instructions on how to do that? i just upgraded my hard drive yesterday myself, so i know how to get into the case. my warranty has already expired cuz my laptops around 2 years old already.

9th July 2008, 13:41	#5 (permalink)
xylene Junior Member Join Date: Jun 2008 Posts: 17	finally got the dvd out. had to open up my laptop and remove the entire dvd drive. then i had to pluck out the stuck dvd with a pair of tweezers. everything works fine now. that disk was really stuck good!!!

9th July 2008, 14:06	#6 (permalink)
fangpyre Senior Member Join Date: Oct 2007 Location: Dubai Posts: 1,152	Wow! Never thought Vista could mess up a system that fast. I mean, I thought you needed to install it before it does that. I wonder if pushing the DVD in would have helped.

9th July 2008, 14:52	#7 (permalink)
xylene Junior Member Join Date: Jun 2008 Posts: 17	hahaha. i really don't think it was due to the vista disk. i mustve inserted it incorrectly or something. mustve gotten jammed somehow. lol.

9th July 2008, 18:00	#9 (permalink)
fangpyre Senior Member Join Date: Oct 2007 Location: Dubai Posts: 1,152	LOL, I guess so. But I'm pretty sure its the Vista thing. Xylene has set a new record for fastest Vista damage to a system.