I think people need to compare it to other phones like the Nokia N95, N90 or the sort.
I tried sending / replying to email and it was faster (overall) than the N90 even though typing was faster on the Nokia, I had my mail out faster.
No phone can compete with the bundle that comes with the Blackberry.
I like the way iPhone handles emails, but it requires a data plan or wifi.
I hope the new one can download headers.
But the problem is the phone was designed with a service plan in mind.