no i dont use other blank account sometime i use the lapp for 4 hours then i see the kernal panic problem i want to re-install the mac OSX as my fiend told me he was having the same problem but he fixed it after installing the mac osx again but am not sure because when i first opend my laptop i opened arabic pages and the letters were separate not like now i took it to i Style and they installed something i duno what because i juss gave him the laptop an came back can any ask please??